Frequently Asked Questions

Got questions about working with us? We've got answers. If you don't see what you're looking for here, reach out to us at hello@bellandwhistledesign.com and we'd be glad to chat!

Working With Us

  • Our most successful partnerships have been with clients who are highly-collaborative and wildly ambitious. We also work best with semi-established businesses who have a solid grasp of who their ideal client is and what their differentiators are. Have questions about whether that's you or not? Reach out to us at hello@bellandwhistledesign.com and we'd be glad to chat.

  • No! We do love being a part of our local Arizona community, but we have worked with clients in over 19 states. Our team is fully remote and spans multiple states as well, so we are experts in cross-country collaboration.

  • Typically, we have a 1-2 month waitlist so plan accordingly! If you know that you will be making a big push for your business in September, reach out to us by June so we can get you on the books for July or August. The last thing we want is to turn you away due to lack of space.

  • Our signature website design package is a pre-set bundle that covers all the essentials, while a custom website design allows you to go beyond that. If you have specific functionality requests, need unique integrations, or have an unconventional project in mind, a custom package is the way to go. We'll collaborate with you to make sure your website fits your exact vision.

  • It's easy! Just reach out to us with the details of what you're looking for, and we'll schedule a discovery call to learn more about your needs. Whether you need custom website design, branding, or a mix of both, we'll put together a custom quote based on your goals and scope of work. We love creating solutions that are as unique as your business!

  • Great question! If you need to nail down your brand identity first, our Full Foundation Package is the place to start. If your branding is solid and you're ready for a website, our Website Design package has you covered. If you're starting fresh or going through a full rebrand and need both, the Whole Enchilada bundles it all together (and saves you money). And if your needs fall outside these, we offer custom, a la carte options too. Still not sure? Reach out and we'll help you figure out the best fit.

  • Definitely! We partner with other agencies or businesses needing white-label website design services. Whether you need us to work behind the scenes on custom website design or creative services, we can deliver the same high-quality work under your brand.

Payment & Process

  • Yes, depending on your package. Reach out to us with the package you're interested in and we'll let you know what your options are!

  • If you are doing a brand package with us, we'd be happy to provide additional designs for you! Let us know and we can provide a quote for you after your brand is complete. We also offer retainer-based design services to clients who need ongoing creative work. You can purchase 6, 8, or 10 hour blocks from us each month.

  • Yes! Whether you need ongoing design updates, website maintenance, or SEO support after launch, we offer both monthly retainer packages and a la carte options. So whether you want built-in, ongoing partnership to keep things fresh and fully optimized, or prefer to reach out only when you need something, we've got a solution that fits.

  • Investment depends on which package fits your needs. Our Full Foundation branding package starts at $3,000, our Website Design package starts at $5,000, and our Whole Enchilada bundle (branding + website) starts at $7,500. Need something outside of that? We also offer custom, a la carte pricing tailored to your project.

  • Yes! As soon as your website is built and launched, it's 100% yours. We hand over full ownership so you're free to manage, update, or move it however you'd like moving forward.

  • We provide basic copywriting for your site, so you don't have to stress over crafting every word yourself. As for photos, we'd love for you to provide your own since nothing beats authentic, on-brand imagery! If that's not an option, we can source approved stock photography to keep things polished and cohesive.

Branding & Website Strategy

  • A brand strategy is your game plan for how your business shows up in the world. It's not just about logos and colors (though, we'll definitely nail those); it's the roadmap that connects your vision, audience, and business goals. A solid brand strategy ensures consistency across your messaging and helps you stand out in your industry. Without it, your business might be sending mixed signals. With it, you're focused, intentional, and ready to grow.

  • Yes! We require that you have an established brand and brand guidelines before starting your website design with us. This ensures that your website will be fully aligned with your brand's visuals, voice, and strategy. If you haven't developed your branding yet, check out our Full Foundation Package, where we can help you build that solid brand foundation first.

  • Branding and website design are like peanut butter and chocolate, they work better together! Your website is often the first touchpoint for your audience, and if it doesn't align with your brand, it could leave a confusing impression. By combining website design and branding, we ensure everything from your logo to your web copy is aligned, cohesive, and consistently tells your brand's story.

Website & Platform

  • We specialize in Squarespace for service-based businesses and Shopify for e-commerce businesses. If you prefer a different platform, let us know and we can see if we can accommodate.

  • We love Squarespace for its flexibility and ease of use. It's a fantastic platform for small business website design because it offers a great balance of customization and simplicity, perfect for businesses that want a professional-looking site without needing a full-time web developer.

  • We don't just design a pretty website and call it a day, we make sure it works for you. Our website design is built on UX/UI principles to ensure your site is as functional as it is beautiful. We work with you to create a site that aligns with your goals and vision, helping users navigate with ease while making sure every detail fits your brand's personality.

  • SEO isn't something you want to tack on later, it should be integrated from day one. By including website design and SEO together, we ensure that your site is built to perform well on search engines right out of the gate. This means better visibility, more traffic, and a website that works for you, not just looks good.

  • We build every website with SEO best practices in mind, from keyword strategy to technical optimization, giving your site a strong foundation to perform well in search. That said, no agency can honestly guarantee specific rankings, since search engines weigh hundreds of factors, many outside anyone's control. What we can guarantee is a site that's built strategically, optimized correctly, and set up to grow your visibility over time.